How do I get a refund from Air Arabia?

Air Arabia is a United Arab Emirates low-cost airline. The airline operates its services in more than 170 destinations from all around the globe. A large number of passengers travel with Air Arabia, and sometimes, the passengers change or cancel their flights. In this case, they want to request the airline for a refund. There are various ways to contact the airline regarding your refund request. But before requesting a refund, you need to understand Air Arabia refund policy, and after that, you can apply for a refund.

What is Air Arabia's refund policy?

It is vital to go through the refund policy before applying for a refund because it can guide you through the process and things to do and avoid while requesting a refund. Following are the refund policies of Air Arabia.

  • Passengers are advised to cancel or change their flight within 24 hours of booking time of Air Arabia.

  • Suppose a passenger cancels their flight after 24 hours of booking. In that case, there will be certain cancellations, and the remaining amount will be credited to the passenger in the form of Air Arabia Credit.

  • Passengers can use Air Arabia Credit within one year from the payment date.

  • Flights can be canceled one hour before the flight departure time.

  • To avail of the 24-hour fee cancellation, the flight ticket should be purchased seven days before the departure, and the cancellation should be made within 24 hours of the booking time.

What are the ways to get a refund from Air Arabia?

There are various ways by which you can get a refund from Air Arabia. Some of the most common ones have been listed down below:

Via website:

You can also apply for a refund through the website of the Air Arabia. The process which is needed to be followed are:

  • Make sure to open the Air Arabia official website.

  • Then click on cancel the flight.

  • Fill in your reservation number then click on continue.

  • Then cancel your flight and confirm it.

  • The cancellation and refundable amounts will be shown on the next page.

  • Click on confirm and apply for a refund.

  • After a few days, you will receive the refund as a credit to your Air Arabia account.

Via phone call:

Passengers can also request a refund for Air Arabia over the phone call. The customer service executives can guide you through requesting a refund on the airline's website, or they can do it on your behalf. There are certain charges for calling Air Arabia, depending on the place from where you are calling. The contact numbers are available on the website of the airline. You can locate the contact numbers on the help page of the website.

Via Email:

You can also write a request for a Air Arabia refund through Email. The airline has provided an email form on its website. You can fill out the form with all the required personal and booking details and provide the proofs in the attachment. The airline will contact you shortly after receiving the request.

To locate the Email form, follow:

  • Open the website of Air Arabia and go to Help.

  • Then, click on contact us.

  • You will see an option to Email Us; click on it.

  • Scroll down to find Email Us and then fill out the Email form.

  • Now write the reason of refund and send to official id.

When to ask for a refund from Air Arabia?

Often people get stuck with when to request a refund and when the airline is liable to provide their passenger refund. You can follow the below pointer and learn about the situations where you can ask an airline for a refund.

  • If you cancel your flight ticket before the flight departure time, Air Arabia is supposed to refund you the remaining amount after deducting the cancellation fees.

  • Passengers must ensure that their ticket is refundable because the airline won't pay you any refund amount for non-refundable tickets.

  • Suppose your flight has been canceled by the airline; then the airline has to provide you with a refund.

  • If the airline has rescheduled you on a different flight and the new flight doesn't meet your needs or suit you.

  • Suppose your Air Arabia flight is delayed by more than 2 hours. In this situation, the airline is also responsible for arranging meals and hotel rooms for you.


Can I get a full refund from Air Arabia?

Yes, you can get a full ticket refund from Air Arabia. However, there are specific policies for them, and your case must fall under these policies. You can check your eligibility for claiming a full refund from the official website of Air Arabia. For all other details and updates, make sure to visit the airline's official website.


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